Report No FR0268
QUALITY ASSURANCE IN ROAD REINSTATEMENT
The aim of this work was to identify the current status of quality assurance relating to reinstatement within the UK water industry, and to determine what steps would be needed to introduce a quality assurance scheme for reinstatement. Any problems identified were to be highlighted and possible solutions proposed. The work supports the preparation of guidance to the Water Industry in relation to reinstatement.
The New Roads and Street Works Act(l) makes new and stringent demands on utilities with respect to their reinstatement activities. The introduction of an appropriate quality assurance scheme would increase confidence that performance requirements could be met and would improve the chance of tracing and controlling any problems that arise. Quality assurance can also improve efficiency and cost effectiveness in the medium term and can enhance the public perception of the company. Many of the requirements of the New Roads and Street Works Act closely parallel the requirements of good quality assurance practice. This could facilitate the introduction of appropriate quality assurance schemes.
The potential advantages of quality assurance in reinstatement are pointed out and basic quality assurance terms and concepts are explained. There then follows a summary of the current situation which includes the response of a number of interested parties to a questionnaire. The situation is then discussed and recommendations made.
Copies of the report are available from FWR, price £15.00, less 20% to FWR Members.